There is growing interest in East Japan Railway Co. one of the six companies created out

There is growing interest in East Japan Railway Co., one of the six companies, created out of the (1)_____ national railway system. In an industry lacking exciting growth (2)_____, its plan to use real-estate assets in and around train stations (3)_____ is drawing interest.

In a plan dubbed "Station Renaissance" that it (4)_____ in November, JR East said that it would (5)_____ using its commercial spaces for shops and restaurants, extending them to (6)_____ more suitable for the information age. It wants train stations as pick-up (7)_____ for such goods, as books, flowers and groceries purchased (8)_____ the Internet. In a country (9)_____ urbanites depend heavily on trains (10)_____ commuting, about 16 million people a day go to its train stations anyway, the company (11)_____. So, picking up purchases at train stations spare (12)_____ extra travel and missed home deliveries.

JR East already has been using its station (13)_____ stores for this purpose, but it plans to create (14)_____ spaces for the delivery of Internet goods.

The company also plans to introduce (15)_____ cards—known in Japan as IC cards because they use integrated (16)_____ for holding information—(17)_____ train tickets and commuter passes (18)_____ the magnetic ones used today, integrating them into a single pass. This will save the company money, because (19)_____ for IC cards are much less expensive than magnetic systems. Increased use of IC cards should also (20)_____ the space needed for ticket vending.

A．privatized

B．individualized

C．personalized

D．characterized